Faster billing
Assignments are prepared as billable documents in the ERP immediately after completion, instead of sitting on a desk as paper for days.
- Connect
- Field service
- DYCE and SITE
- Full app
Connect Praxedo to Business Central
The Praxedo interface for IT resellers and system houses: service processes connected to the DYCE industry solution — or to its on-premises predecessor SITE.
Where you are now
Manual data transfer costs time, money — and customer satisfaction
When the field service tool and the ERP run in isolation, work falls through the gap between them. Service reports get re-typed, material bookings go wrong, and the invoice is written days after the job rather than straight after it.
Handwritten notes and incomplete reports lead to queries from the customer, and without real-time reconciliation nobody reliably knows which material was actually used.
Functionality
What runs between Praxedo and the ERP
Service orders without detours
Assignments from Praxedo are created fully automatically in SITE or DYCE as billable documents or service orders. Customer and item master data are reconciled along the way: maintain once, use everywhere without errors.
Times and materials in post-calculation
Working hours, travel time and the material technicians used flow straight into post-calculation in the ERP. What a job cost is on record afterwards, not at the end of the month.
The solution
Praxedo2DYCE turns field service and ERP into one continuous process
The job ends with the technician rather than in the back office: the moment the on-site status is set to done, the data is in the ERP — as a billable document, with times and materials.
Without the premium licence
The integration only needs the low-cost Business Central Essential licence, because it sits on top of DYCE. DYCE brings its own service module, cut for the IT industry.
Master data quality
Customer and item master data are reconciled — no duplicates, nothing out of date.
Relief in the back office
No more re-typing of work reports and times.
Informed field service
Technicians have the relevant ERP data on their mobile device, on site.
What it does
What the ERP and Praxedo exchange
The integration is built on AutoFlow. That is why it stays update-safe, and why the data flow is traceable rather than opaque.
Out of the ERP
- Reconcile customer master data into Praxedo
- Provide item master data for material capture
Into the ERP
- Create assignments as billable documents or service orders
- Take over technicians' working and travel times
- Book material used and carry it into post-calculation
- Status updates from the job in real time
A full app inside Business Central
Beyond the flows, this connector brings its own surfaces into Business Central — pages, controls, tables of its own. Everything a flow alone cannot express.
What you need
What has to exist on your side
- Praxedo as your field service tool With the technicians who work in it. Without mobile capture on site, half the benefit is missing.
- DYCE or SITE on Business Central The integration is matched to the structures of the IT industry solutions SITE and DYCE. The on-premises predecessor SITE is supported, and when you later move to the cloud the integration moves with you to DYCE.
- Business Central Essential The premium licence is not needed, because the service module comes from DYCE.
Questions we get asked
Do I need Business Central Premium?
No. The integration sits on top of DYCE, and DYCE brings its own service module cut for the IT industry. The Essential licence is enough.
We are still on SITE. Does it work there?
Yes. The on-premises predecessor SITE is supported, and if you move to the cloud later the integration moves with you to DYCE. The investment is not tied to the previous generation.
What does “built on AutoFlow” mean for me?
That the data flow is visible as a process rather than buried in compiled code. It keeps the app update-safe and makes what happens between Praxedo and the ERP traceable — for you, not only for us.
When is a job billable?
As soon as the technician sets the on-site status to done. The data is captured at that moment, and the handover to billing follows straight on.
From the field
Tell us how your jobs get billed today
Praxedo2DYCE creates jobs as billable documents in SITE or DYCE, with times and materials. Tell us what happens today between the technician's report and the invoice.
- For the IT industry solutions SITE and DYCE
- Business Central Essential is enough
- Terms settled in conversation